When You’re in a Bind, Call Vines!

Landon is the best. He is very personable takes the time to thoroughly explain what is going on with our heat pumps. He found the cause of the problem promptly and got our cooling working again on a very hot day. He is a credit to your organization.

Nick showed up earlier than the estimate and quickly identified the problem. Glad he resolved the issue before leaving.

Jayson was fantastic and very professional! He took his time explaining everything to me.
First of all Vines was the only company willing to help me out ! My warranty company dropped the ball and Vines picked it up and ran with it! I was without my A/C for 4 days and due to medical conditions I needed service ASAP! Vines to the rescue!
Thank you Jayson and Vines for providing fast and excellent service!
I'll use you for all my future needs and will recommend you to everyone!

Ted was an excellent tec, he explained everything he was doing and answered our questions without hesitation. This was our first of two services; system seems to be working fine. He was a gentleman.

The two Techician that worked on my new commode did an awesome job. They was well experience and he knew exactly what needed to be done. The installation went quickly and fast and they were out did a fantastic job and installing it.

Mark McMullan was amazing!!!! He was extremely professional and made sure everything was perfect. I would HIGHLY RECOMMEND the Vines and Mark!!!

Keith went beyond the call of duty and that’s why I chose to go with Vines and not Ellis, plumbing and Heating!
All of the house, ladies that I spoke to today or yesterday, went beyond the call of duty, I was more informed that I would ever needed to be, and then I would’ve ever expected from any other company!
And if that wasn’t enough, you people sent young man Ted out to follow up on my request about a motor to get the unit up and running to keep the the 3rd floor cool until the install day was here which I forgot all about, I brought Ted around to the unit where I showed him and told him that I lifted the grid, spun the blade, sprayed the motors shaft with WD-40, re-installed the grid, went up to the third floor and turned the unit on and low and behold, the fan started spinning so we may be good to go, but I think if it’s possible for you all to do so tomorrow, come on out and give us a little shot of Freon. I’ll see unless it probably is taken the unit a little bit of time to get the upstairs area cool again, I should know soon.
And last and I believe most importantly, your man Mr Vines, he presents himself incredibly well on your TV commercial as a man obviously that is fit, that cares about what he looks like cares about how he feels, which is the same attention he gives to his business and employees!

Sandra R Largay
Harold Giancola

Had an amazing tech at my door within 30 minutes on a Sunday night at 9pm.
He identified issue in 5 minutes, repaired within 45 minutes! Thoroughly responsive and professional and informative. I pricing was not exorbitant considering the situation and my request.

Air conditioning stopped working on a Sunday afternoon. Temp inside of the house was 87 degrees. Technician Sean Pack arrived when promised and fixed the problem quickly. Very grateful for the service on a hot August day.

The best company! Sean was great as always!

Today I had Bob Drozdowki checking out my HVAC system, Nick Ryan and Matt Monday installing new disposal and kitchen faucet. Everyone did a fantastic job - explained pricing, what they were doing and cleaned up. Keith Vally was the field supervisor and clarified any question I had. Good Job by all!!!!!

Chris Jones was fantastic! Very knowledgeable and efficient. He took the time to answer questions and had an overall pleasant personality.

Our AC has intermittently been freezing up resulting in no air conditioning in the house until the freeze up can thaw and the system can be checked. Bob Drozdowski came to our home to check the AC system to determine the root cause of why the system was randomly freezing up. Bob was very thorough in diagnostic testing of all the variables that could be causing this issue. In the process he eliminated several possibilities why it was happening leaving just a few things that could be causing the freeze ups. Unfortunately the unit was cooling the home without any problems during his visit and we could not duplicate the issue. We decided to wait until the unit froze up again and have them come out to look at the system to pinpoint the exact cause of the problem. This would avoid randomly replacing components hoping that it would fix the problem. I appreciated their honesty in this matter avoiding any unnecessary expenses on my part. I appreciate all that was done and the professionalism that was displayed during Bob’s visit. I would highly recommend him and Vines in the future.

Today I had Bob Drozdowki checking out my HVAC system, Nick Ryan and Matt Monday installing new disposal and kitchen faucet. Everyone did a fantastic job - explained pricing, what they were doing and cleaned up. Keith Vally was the field supervisor and clarified any question I had. Good Job by all!!!!!

We’ve been using Vines for almost 3 years and they are always our go to resource. They are prompt, professional, knowledgeable and very prepared to handle whatever needs we may have.

Very professional, arrived on time, price was far and problem was fixed. I will definitely use them again and refer them to friends.

Very professional. Took time to discuss all options

Nick & Matt were great! Honest, personable & just all around good guys. Easy to work with and Vines and its employees are always very accommodating.