When You’re in a Bind, Call Vines!

This is my first. Time using Vines and was very much satisfied. Was advised of everything as the tech was diagnosing issue Very satisfied

Ben Harrelson was our plumbing technician . Ben did great job explaining about state of our plumbing . Also, he exchanged 3 of our toilets on spot . We gained trust in Ben’s skills very fast . Ben has great customer service. We decided to ask for Ben to work on our next project … new electric water heater . Thank you Ben for great job and excellent assistance .

Jason and Keith were my installation technician both were very polite and informative both told me step by step on how the process is handled I was total satisfied with the results and very happy with the outcome thank you for a job well done

They did a good job Very satisfied with him. Very polite and answered all my ?'s.

I cannot recommend Mark McMullen and the mitigation technician team,Brendan Velez and one other technician team member at Vines Restoration Services enough! When several floors of my home flooded due to a leaking refrigerator, they came to my aid incredibly fast. The crew immediately assessed the damage, extracted the water, carefully removed the damaged materials, and set up drying equipment before mold or mildew could take hold. Project Manager Mark McMullen is a true professional in every sense of the word. His calm demeanor and thorough assessment of the damage instantly calmed my nerves during such a stressful crisis. He handled everything so expertly that I realized how hard his team was working, which brought me great comfort. Thank you, Mark, and the entire team, including Jody for saving my home!

Had the opportunity to have Jodi Vines come to my house to help me out with my plumbing issue today. He was friendly, courteous, and extremely experienced and knowledgeable with my issue and knew exactly how to resolve it in a swift manner. I would definitely call Vines again.

I was given a time window and Craig arrived as expected after prior notification that he was heading our way. Notification included a picture which was appreciated. Craig was very mature and engaged in our conversation. We discussed several options for resolution to my request for an economical outdoor hot water source for a kiddie pool. Due to the unique situation, he offered to discuss with his manager and provide options and quotes by next week. Craig was very polite, had a good body of knowledge and respectful of my budget concerns. He is an asset to Vines!

Summertime in SC. Last Friday our upstairs A/C decided it would be a good time to rest, and it was only 99° outside…and 78° inside. We were In a Bind and Called Vines. After a 1 minute conversation with Jenn, she was able to get us on the afternoon schedule, we appreciate her promptness and professionalism. A Few hours later Bob Drozdowski arrived and went to work. Knowledgeable and Polite, he isolated and corrected the A/C issues and made the repair in less than 30 minutes. We value the Platinum Pro Service Plan we have and would urge others to do the same. Peace of Mind. Thanks for the consistent Great Service. Mark

Kelly and his Apprentice (who's name escapes me) were exceptional! He explained the entire process. Was neat and clean respectful and honest. I would definitely recommend Vines and Kelly. He is my new Plumber!

I love this company! Jody came to my home and put in new water heater explained a lot of things!!! Very friendly and knowledgeable! Loved him!Even the ladies on phone were polite and professional!! I would recommend this company to anyone that's in a bine..*

Landon was great!! Did preventative maintenance on our hvac system. Checked for any problems and installed sensors to let us know if a problem arises. Was also very helpful with my smart phone showing how to download the Vines application and how to use it! Fantastic company!!

Ben came during appointment time, was very professional, explained the various options. He was thorough and put things back under the sink. Was very pleased

Kelly was great! Quick, friendly and professional I was able to text with Stacey early this morning and get everything booked for same say service. Pricing was reasonable and the pipe was repaired quickly! Will be calling Vines for future services!

Great service! Very personable and professional. Explained everything he needed to do, answered all of my questions and fixed the problem. Definitely would request Dennis again.

Kelly came today to repair a leak in our bathroom and caused damage to the ceiling of the downstairs bedroom. He spoke with me and understood what He needed to do. He did his inspection and made his recommendation and I agreed with his assessment. Kelly was friendly, professional and very helpful answering my questions.

James was very professional. He listened to me explain the issue I was having ans worked to resolve the problem.

Michael did great job providing jetting service for apartment building back-up.

Very thorough and courteous