When You’re in a Bind, Call Vines!

Jayson Katerinis is excellent. Professional and explained problem and fix.

Dennis Satterfield did an amazing job at locating and repairing a major inground, water leak at one of our properties. He arrived promptly at the scheduled time. He also kept our staff informed with updates as the problem was diagnosed and repaired. He is definitely as asset for Vines Plumbing.

Sean Pack was great! He was knowledgeable and personable. His professional care was much appreciated!

David was great and explained our options very clearly for our hot water heater issues.

On time and explained everything so I could understand.

Michael P. was prompt and let me know what was going on the whole time he was there. I knew that my problem would be resolved by the end of the day. The main water supply to the house was leaking. Someone before us had installed an irrigation system on their own so was hard to figure out. Plus, all the piping was root-bound so difficult to get to.

Jayson their technician was friendly, knowledgeable. And efficient. I enjoyed his conversation

Excellent timely services with full explanation of issues and resolution needed. Highly recommend Vines, ask for Sean he is experienced and incredibly knowledgeable!!

Ruben was great. He was quite good and fast. Very pleasant ☺️ he stopped our leak behind the shower wall.

Valentine’s Day 2026 is one we won’t forget — and thankfully, neither will we forget the incredible service from Vines Heating, Plumbing, and Restoration!

We arrived at our home to begin the process of de-winterizing for the season. The moment we turned the water on, a geyser of water shot out from the side of the house — clearly a broken pipe. No water. Total chaos. And on Valentine’s Day!

We called a few local companies, but no one could help. Feeling completely “in a bind,” we reached out to Vines Heating, Plumbing, and Restoration — and we are so glad we did.

Ruben Aguirre showed up nearly two hours before our scheduled appointment. After being without water for almost 24 hours, seeing him pull up felt like a Valentine’s Day miracle. He was calm, friendly, and immediately reassuring. He clearly explained the repair process, set expectations, and even told us approximately when he would be wrapping up.

We ended up heading out to our Valentine’s Day dinner unshowered and wearing the same clothes as the day before — but we went with total confidence that we were in good hands.

When the check came at dinner, I received a text from Ruben letting us know the repair was complete and the water could be turned back on. That level of communication and professionalism meant everything to us.

We truly couldn’t have asked for better service. Ruben went above and beyond, and Vines Heating, Plumbing, and Restoration has earned customers for life. The next time we find ourselves “in a bind,” they will be our first call!

We had a water filtration system installed a year ago and needed the filters changed on the system. Craig, who was one of the techs during initial install, came out to do the annual filter change. Craig was great! Very knowledgeable and professional. We were very happy with the service we received.

The technician was very professional and did what was asked . I definitely will call again.

Very professional . All of my questions were answered and I am very happy with our air scrubber system. Thanks

Professional,efficient and very personable put up with questions with a smile on his face lol

We recently had problems with our factory installed water heater. Which was manufactured by Rheem. Vines came out, diagnosed the problem, contacted Rheem, made arrangements to fix our problem. I suggested that Rheem use Vines for our repairs. We were set up at Riverfest last year as a vendor. My husband went to get food, came back, reported Vines Heating and Plumbing, was actually praying in a circle around their set up. The whole team has been wonderful to work with. Rick Vibe owner, actually contacted me, help me through the process, more then once. I talked to him, day and night. Rick actually prayed with me over the phone, with some family illness and death of my brother in law. How many companies do you see doing this? Providing this high level of service?? It’s pretty much unheard of in the Myrtle Beach/ Conway area.

Very knowledgeable and helpful.

Mr Valley was professional & knowledgeable about our AC/Heat wall unit. He provided a quick estimate & scheduled an installation date.

Rueben and Jody Vines came out to replace my halo and reroute pipes. This worked perfectly. These two were very helpful and honest. Vines is my 1st call when I need help.
They kept us informed on progress and everything working great. Super guys to work with.