When You’re in a Bind, Call Vines!

The Vines Techs showed up on time, communicated well, found the issue and fixed it. Couldn't ask for anything better, thank you.

Came right away and got it fixed. Red beard was great

Giving a shout out for excellence! James was incredibly professional and through in his assessment and repairs of our HVAC unit, and Mark, Shawn and Tyler were absolutely the same for the restoration work we are having done. They all took the time to explain all of our options, and then made sure that we understood everything that has been done, and is being done. We would happily work with any/all of them again!

First, we want to start with a big Thank you to all of the Vines team! From start to finish y'all have been 100% professional. Jenna is great...checking in, scheduling and following up with us. Also, Nick Ryan, for coming into our home, explaining and double checking everything and helping (reassuring) us with what needed to be done. Lastly, a thanks to Ben and Matt. Here on time, both worked together as a team to get a big job done! They took their time to make sure things were done right. They thoroughly clean up every area they worked. So pleased with a job well done! Thank you!

He is a good worker, very friendly, did an excellent job and was explaining things to me

Corey and Kelly have done a great job and explained how the moen water shut off works. They have been working hard and totally professional. I can feel better knowing that I won’t be in a bind cause your plumbers are great, Aplus workers, and dedicated to answering all questions.

Rob did a great job, very professional and courteous. I appreciate Vines Plumbing Company. Thank you😀
5/12/25:
Update-
Alex , Scott,and Landon were here for HVAC and a plumber Patrick was also . They were able to answer all questions, the install was excellent, this was for a new Air conditioner and heating unit. And some plumbing work also.

10/29/2025
Landon did an excellent routine maintenance for the beautiful HVAC system that Vines installed 6 months ago. This HVAC System Rocks! Landon knows HVAC like the back of his hand and explains how the work for women like me. Can answer any questions, in a simple understandable format. It is great to work with Landon and others who make maintenance enjoyable again. I never worry after Vines fixes something, and Landon is one of your best!

Update-4/30/2026
Landon came out to help me reset two Ecco Thermostats (downstairs and upstairs thermostat). He knows anll about phone apps tech to set up apps and get them running again. Just a few minutes of verifying the email and resetting a password and my two thermostats were back on line with my HVAC system. The new HVAC came in last year, I loved it from the first week and a year later I love it even more. Landon also explained a few more things to me about the water filtration system I had installed last spring. This guy understands and explains equipment in an easy to understand manner. I will have Vines take care of my next plumbing project gladly.

Update April 28, 2026
Bob was here on Tuesday to do the yearly maintenance on my HVAC system. He checked all of the heating and cooling equipment in the attic, sent me a list of everything he checked with pictures and explained why the system is doing well at 1 year old.He examined everything on that attic machine. Then he went to the outside machine, did all kinds of maintenance and cleaning and testing plus explained all that to me. I love this HVAC system even more than I did a year ago. It got me through a hot summer and a very cold winter. Bob will always be welcome to work on my HVAC, he could answer whatever w questions I had.

Update 4/28/2026
Larry and Dave are the two guys who checked my plumbing for the yearly inspection. They checked everything faucet for water pressure and no dripping. Checked all my pipes for under the bathroom sinks Checked the water temp and and in the garage checked the hot water tank. They also drained and flushed the hot water tank and also checked the Halo whole house water filtration system . They were there along with HVAC Bob and examined everything, no problems found. They will answer any questions you have. They are also welcome to come back and take care of my plumbing and HVAC. Well writing down everything the three men did on 4/28 and the app re upped on my phone for the thermostats on 4/30 is making me exhausted. Vines people know how to install and fix and upgrade, and I even love my Moen Leak shut off device that was installed. That’s a whole entry Vines upgrade that I love. Call Vines soon and see what they can help you with. They are all around excellent.

Vines customer service was spectacular! 🌟🌟🌟🌟🌟 would recommend them to anyone. Very efficient, knowledgeable and fair! Will definitely use them in the future

Sean Pack did an excellent job of replacing our AC board and putting a cover on it so it doesn't happen again. Thanks Sean!

James arrived and did his trouble shooting.and found an issue with the condensate drain. He was able to get the drain unplugged and had the unit back on line in short order.

7-23-26
Zakk came out and did a plumbing inspection for our condo. Took the time to explain what he was looking for and why. Very professional and polite. 👍👍

7-23-26
Ted came out and performed our summer PM service. Was very thorough and explained what he was doing and what would be the impact of his service. Gave me a few options to think about in regards to condensate lines plugging. Very professional and polite. 👍👍

Ben did a great job very professional and neat. His partner was polite and helpful. Would recommend them to anyone

Very knowledgeable and customer service oriented. Detailed and very informative. Very pleased with the service provided. Thank you Joe.

If I could hire one person as my personal plumber, it would be Joe. This man is personable, meticulous, and a true professional. After only one interaction with Joe, my wife and I consider him a trusted friend.

Did a great job, the workers and lead were very knowledgeable and friendly, kept us informed at every step. Appreciate you all. Will recommend to anyone who asks.

Vines and our service Tech Ben were absolutely great. They were able to get out to my house, quote us, and replace our water heater all in the same day. Highly recommend!

technician Jody Vines came here very pro
Promptly was very kind & courteous and explained the situation , the installed a new part now it’s good as new !

I have relied on Vines Plumbing for many years, so when my hot water pipes froze this morning I called them. Nick arrived ahead of schedule and quickly solved the problem. He deserves 5 stars for excellent service.

Alex and the team are outstanding. Jonathan Martin is extremely knowledgeable with sales in my entire new HVAC system. Most importantly I'm cool. Literally.

Ben and Vines came on time, listened to my issues, answered questions professionally, and serviced my unit completely. And, fixed water flow issue in my kitchen. As a new SC resident, I was treated very fairly, and I recommend Vines to anyone needing quality, professional plumbing and/or HVAC work. I bought the Platinum Pro plan as well. First class in all respects, especially Ben, and his skills, knowledge and customer service!