Our Culture

Vines installed a new hot water heater. Every job is unique and as such there were minor issues which Vines was diligent about fixing. I feel good about calling them back if I have any plumbing issues in the future. Zakk was our technician, he was professional and did a great job.

We originally contacted Vines looking for a quote for a tankless water heater. Nick Ryan was the technician who came out and he was awesome! He checked our current hot water heater, noting the expansion tank wasn’t working which I why our hot water was so limited. We discussed electric tankless, gas (propane) tankless, fixing our current hot water heater, and the Essency water tank. Nick answered all our questions, and was happy to go into detail explaining our options. He was knowledgeable, detailed, and overall a very personable and friendly guy! Ultimately we decided on the Essency water tank and could not be happier! This thing is amazing! Installation went smoothly and quickly, and the Essency is a great looking unit…. We love that we can control it through an app to change temperature or boost it if we have guests in town and need more hot water. We were super impressed with Vines and would recommend them to anyone in a heartbeat! Big thanks to Nick for being an expert technician who is super knowledgeable and an absolute pleasure to work with.

Jody & Ben were very professional and thorough and went above and beyond our expectations! They are excellent service technicians and resolved all 3 of our plumbing issues.

James was very professional and listened to my concerns and addressed them with reasonable quote options. Highly recommend James and Vines for your HVAC needs.

What a pleasant young man. Timely, efficient, and courteous. He had the correct parts and explained everything.

I called with an emergency water leak. vines responded within 2 1/2 hours and promptly took care of the issue

Nick did a fantastic job replacing 3 bathroom faucets.

Personable, and knowledgeable. Explained options and pricing but wasn’t pushy. Highly recommend.

Ruben Aguirre, technician with Vines Plumbing and HVAC performed a complete plumbing inspection of my residence today. I was well pleased with his expertise and thoroughness. All work was done to my satisfaction, from his on time arrival to completing the inspection. Thanks for a job well done.

Excellent employee. Arrived in a timely manner. Complete and thorough work. Very satisfied.

The response to my call was outstanding! Even though I called on a Sunday evening, they responded to my call immediately and made arrangements to show the next day. They arrived exactly as promised. The Technician, Ryan, explained everything he was doing throughout the entire process. Left the location clean and tidy. Was very impressed with Vines and would highly recommend them.

As most sewer line issues are, ours was a complex problem today. Joey and Aaron arrived on the scene and very quickly discovered the root of the problem. In short order, Joey had a plan in place and had us scheduled for correction. He is an extremely courteous fellow and knows this business, giving me extra confidence and comfort. I would certainly say that he is an asset to this company. The response from Vines was excellent.

Jayson was honest, professional and thorough.

We had an outdoor faucet that was leaking and needed to be replaced. After contacting Vines weekend service, they promptly dispatched expert technician Nicholas Ryan. He quoted a very fair price considering it was an emergency weekend call and performed an outstanding job repairing and replacing the faucet. Definitely recommend Vines, and Nicholas, for all your plumbing repair needs.

Landon & Rob did a phenomenal job doing my repairs. They were professional and so knowledgeable. They answered all my questions and addressed my concerns. I have never felt so secure with the repairs that were made. Last but not least, they were caring. Thank you Guys and thank you Vines.😊 You made me so happy. 👍

Landon Rhodes was our tech and he is fantastic! He was friendly and polite he answered all my questions. I feel he did an excellent outstanding. Pat Felton

We wanted to take the time to commend Vines for the superior service we have recently received. Our daughter and her room mates have experienced extreme health issues since living in their current apartment and we are 13 hours away and really needed to identify if there was possibly any mold contributing to the unusual symptoms. From the moment I reached out to Vines the staff was kind and expedient in helping us get someone out to test the rooms in their place immediately and they handled my panicked calls with patience and professionalism. The most professional of all was the specialist they sent out to inspect the space, Mark Mc Mullan. Mark was so concerned for the girls that he spent time on the phone with me walking me through the process, calming our worries, educating us on the proper procedures and what he could not attend to at that juncture put us in touch with an environmentalist that could help us find quick resources to make sure the girl's health and safety could be addressed, it was if they had their own family there helping when we could not be there. He put our minds at ease, was very compassionate, and showed something lacking in today's business environment humanity and a humble demeanor. He calmed our panic, gave us proper procedures his company follows in order to address the mold with the apartment complex in a way in which gives each party evolved equitable steps to do the mold check properly. Mark would not accept anything for the extra time he took to help get us resources and we are grateful for all of the extra effort to assure the mold can be addressed so the girls can be healthy again. Thank you Mark and Vines!

Excellent service, very competent and clean. Very happy with the job.